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About Us

 

Art Supply Source

Welcome to artsupplysource.com
The finest source of art materials at the best prices!

 


Contact Us
Email: customerservice@artsupplysource.com
Phone: 1-800-624-ARTS (2787)
Customer Service Hours: Monday – Friday 9:30 to 5:00 Pacific Time

About Us
We are one of the largest art materials dealers and importers in the country. This allows us to offer a wide selection of materials for the visual artist at great, even amazing prices. We take pride in providing the best possible customer service we can. We guarantee your satisfaction and appreciate your positive feedback. If there is ever any problem at all with your item or shipment, will do our best to correct it, guaranteed.

We answer all emails as quickly as we can. Due to the high volume we receive, it may take us a day or so to respond to your inquiry, particularly those sent on weekends and holidays. We appreciate your patience.

Policies

  • Sales Tax (California only)
    All orders shipped to California will be charged 8.75% sales tax.

  • Out-of-Stock Items
    On rare occasions, items that are shipped directly from the manufacturer's inventory may be temporarily out of stock unbeknownst to us. If this happens, we will contact you with the expected ship date or offer you a prompt refund at your option.

  • Returns
    All merchandise returns must be pre-approved by our Customer Service. Returns are accepted up to 30 days from date of original shipment and are subject to our inspection before credit is issued. Merchandise must be in original packaging and in new condition. Customer is responsible for return shipping charges. A 15% restocking fee will be charged on all flat file, furniture and easels returns.

  • Damaged Shipment or Defective Merchandise
    If you receive a package that contains damaged or defective merchandise, please save the box and contact our Customer Service immediately for assistance. Damage claims must be made within 7 days of receiving.
 



 
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